Returns

If you change your mind about your purchase, please return the unused goods to us with your details and receipt within 14 days and we will offer you an exchange or a credit note. This does not affect your usual consumer rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed.

Refund Policy

We want you to be happy with your purchase. If you're not, just return the product to us in a saleable condition, for an exchange or full no quibble refund.

Instructions:  Please let us know within 14 days of receiving your goods, either by telephone or email, that they are not suitable and we will issue you with an RMA number.  Please quote this RMA number when returning the goods to ensure a speedy exchange or refund.  Please see below for products excluded from this policy.

Under the Distance Selling Regulations, if you buy online or by phone, your consumer rights entitle you to a full refund if you request one in writing within 14 working days of receipt.

If you are returning a damaged or faulty product, we will pay the cost of your return. If your return is for any other reason, you are responsible for the cost of the return (this includes the cost of Fearing arranging for collection of products where you have requested this).

Please note, if you do not return the product to us within 30 days of cancelling your order, you will be responsible for our costs in recovering that product from you.

Condition of returns

It's important that returned items are in the best possible condition, so please take reasonable care of them.

Products we're unable to cancel, refund or exchange

Unless faulty or not as described, we cannot refund or offer an exchange on:

All Printed Tags
Pig Slapper Plates